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TERMS & CONDITIONS

Terms & Conditions

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Website visitors are kindly requested to read carefully the following terms of use.

These terms of use regulate the rights and obligations regarding the use of the website located at: www.pocoapocoathens.com and constitute an overall agreement between the visitor/user (hereinafter “you” and/or “visitor/user”) and the administrator of the website. These terms of use shall be construed to have been accepted once a visitor/ user enters and browses the site. Such an acceptance implies explicit, unreserved and irrevocable agreement of the visitor/user to comply with these terms. In case of disagreement with any of the terms, the visitor/user must leave and make no further use of the website by notifying the administrator thereof, should they wish so.

The administrator reserves the right to add, alter, amend, or remove (temporarily or permanently) any service provided or discontinue the entire website. These Terms of Use, Privacy Policy, Cookies Policy and services provided may be modified at any time without prior notice. Any modification shall take effect from the time it is posted on the site. It is recommended that you visit the Terms of Use and Privacy Policy section regularly to be informed of any changes.

Privacy Policy and Cookies Policy constitute an integral part of these Terms of Use, which you are strongly advised to read.

 

Terms of Use of the Website

Website navigation shall be carried out by the Terms of Use, Privacy Policy, and Cookies Policy, as well as the national and supranational law.

While browsing, you must be decent, polite and discreet. Engaging in unfair competition or any other activity inconsistent with the provisions of Netiquette (Internet’s Code of Conduct) is strictly prohibited.

You may not use the Website for any illegal or unauthorized purpose.

Visitors/users are explicitly not allowed to:

  • Post or send any private message containing information, audiovisual material, texts, links to other websites or generally identifiable/executable files from a computer or any other electronic device, the content of which is illegal, abusive, vulgar, pornographic, threatening, defamatory, harassing, harmful for minors or discriminatory on grounds of nationality, race or others.

  • Send in any way information, audiovisual material, texts, links to other websites or generally identifiable/executable files from a computer or any other electronic device, containing any viruses, malware or malicious codes, pop-up ads and spams that may cause either temporary or permanent damage/malfunction to any hardware or software of a computer and, in general, of electronic devices or may cause delays, interferences and interruptions in the operations of servers or a telecommunication network.

  • even attempt to copy, modify, reproduce, create derivative work or framing/mirroring programs, republish, download, display, transmit or distribute all or part of the services provided by or through the Website, in any media and in any way.

  • use any robot, spider, web search or retrieval application or any other device for copying, retrieving, archiving or indexing any part of the Website that requires authentication or is disabled.

Please note that web harvesting is strictly forbidden.

 

Limitation of Liability

By accessing this website, the visitor/user accepts that navigation and use are carried out at their own risk and that none of the parties involved in the creation, production or publication of this website assumes any liability whatsoever. The administrator shall not be held liable for any damage that may be incurred by accessing this website or from downloading any material, text, data, etc. including, but not limited to, anything caused by any viruses, Trojan horses, bugs, human action or omission thereof, any computer system, phone line, computer hardware, software or program malfunction, or any other error, omission or delay in the transmission from the computer or the network connection.

All the necessary organizational and security measures are taken and the most appropriate technical mechanisms protecting the content are implemented, to provide the user with the safest possible environment, under the respective legislative provisions. However, errors/ malfunctions/ interruptions in the contents of the website and/or viruses or other malware are always likely to emerge either on the website or on its server.

There is no guarantee on the part of the administrator that any linked site or the servers used to make it available are free of viruses or other harmful components. Therefore, no financial or any other claim can be made to compensate for damage resulting from that place, while the cost shall be borne exclusively by the visitor/user. Any interaction with other websites and Internet services is at the user’s sole and absolute discretion and takes place under their sole responsibility; under no circumstances shall the administrator be held liable therefor.

 

Intellectual and Industrial Property Rights

The contents of this website, including, but not limited to, documents, texts, names, trademarks, logos, domain name, software, graphics, illustrations, photos, and video or audio files constitute the intellectual property of the administrator from the moment of their publication online and, therefore, are protected by the relevant provisions of Greek and European law, as well as international conventions.

Reproduction, broadcasting, republication, screenshots, copying, storage, sale, rental, transfer, assignment, concession (with or without consideration), commercial exploitation, transmission, distribution, publication, execution, upload, download, translation, or modification in any way or means, in part or in whole, are strictly prohibited without the prior express consent of the administrator.

The user/visitor accepts that everything contained in the pages of this Website is a registered trademark or intellectual property of the administrator or third parties (used after granting a license) and therefore unauthorized use may result in legitimately imposed sanctions.

As an exception, it is allowed to store and copy parts of the website content on a personal computer for strictly personal–private use, without deleting or altering the indication of the source of origin, provided that such actions shall not infringe intellectual and industrial property rights or prejudice the exclusive rights of the administrator or third parties to exploit the site.

 

Links from and to other Websites

Via appropriate links within our website, you shall be able to access third-party websites. These links have been installed with the sole purpose to facilitate visitors during their browsing on the Internet.

Each link leads to a different website, the browsing of which is subject to the Terms of Use of that specific website.

The administrator shall have no liability whatsoever in terms of the content and services of other websites to which the user is redirected via links, hyperlinks or banners (including, without limitation, social networking sites such as Facebook, Twitter, Instagram, YouTube, Pinterest, Google+). The administrator shall not guarantee or control the availability, content and privacy policy of the site linked.

Therefore, should any problems arise while visiting/using the said websites, please call on the respective websites, which shall bear sole responsibility for their services. Access to a third-party website via the relevant link shall take place under the sole responsibility of the user.

 

Breaching the Terms of Use

Breaching or attempting to breach the security of the Website is strictly prohibited.

A breach or violation of any of the Terms may result in the immediate termination of access, in whole or in part, to the Website, services or applications (including mobile apps) that are available or accessible through it. Violation of the aforementioned safety rule may lead to civil and/or criminal proceedings. The administrator shall fully cooperate with the Authorities and shall comply with any court order to locate the offender.

You fully understand and accept that you have the sole responsibility to compensate the administrator and any of its affiliates for any damage caused to the administrator and/or her associates, due to the illegal use of the Website.

 

Applicable Law & Dispute Resolution

Our firm objective shall always be that any disputes arising from applying these terms of use be resolved amicably and out of court. All matters and disputes arising, if not settled amicably, shall fall within the exclusive jurisdiction of the Courts of Justice of Athens, and the applicable law shall be the Law of Greece.

Contact

For any queries or comments regarding the above Terms of Use, as well as the practices we follow, please feel free to contact us at pocoapocoath@gmail.com

PRIVACY POLICY

Privacy Policy

Protecting your privacy and in particular your personal data is of utmost importance to us. Hence, we have established this Privacy Policy in order to inform all of you who visit www.pocoapocoathens.com  have become a member or subscriber to our Newsletters, use our services in any other capacity or participate in our promotional or marketing activities or use our social media, about the type of data being processed, the purpose of data collection and processing, the way of processing these data and their recipients, your rights and options, as well as how to contact us for any issues regarding your personal data that may concern you.

 

This Privacy Policy includes:

Information about your Data Controller

  • The kind of data we collect for you and the collection methods.

  • The purpose of collecting and processing your personal data and the legitimate basis for processing.

  • The security measures we take to protect your data.

  • The retention period of your data.

  • Your rights and how you can access them, as well as your choices regarding the collection and processing of your data.

  • Protection and storage of your data.

 

Information we collect

“Personal data” means any information relating to an identified or identifiable natural person (“data subject”). We collect such information when you use, or interact with it through our website. Specifically:

  • If you visit our website, official social media accounts or if you open a member account.
    When communicating with us on the Company’s social media (Facebook, Instagram, etc.), you provide us with your personal information, such as ID, contact, or transaction details, which shall be used on a case-by-case basis only to process your request.
    While browsing the site, you may be asked to submit some personal details (such as your identification and contact details, e.g. full name, home address, e-mail, contact number, etc.) in order to ensure that you shall take advantage of certain benefits. For example, when you consent to promotional communication (newsletter) and updates on our activities.
    In addition, when creating a personal account through our website, you are required to enter your name, e-mail and password. Through your personal account, you can create your wish list for your favourite products.

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Data collection by automated means

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When you interact with our website, we also collect certain information from your device or the web browser you use by automated means (“cookies”). By using cookies and other similar technologies we collect and/or generate data about your preferences, which newsletters you open and which you don’t, their content and your interaction with us after each newsletter, data about the devices through which you visit our Website, for example, the Internet Protocol (IP) address, browser type and version, operating system and platform and other technology on the devices used to access our Website, data about the page from which you signed up and the page you visited when you left, etc. For more information on how we use “cookies”, please click here.

Information concerning minors

This site and its services are not intended for minors (aged under 16 years). We shall not collect personal data from children under 15 years of age without the consent of their parents or guardians, while any personal information submitted by minors aged under 13 shall be deleted. If you are a parent or a guardian of a child aged under 13 and you are worried that your child has provided us with their personal details, please contact us at pocoapocoath@gmail.com

 

Why do we use your personal data?

We use your data to:

  • contact you about issues related to the sales of our products to you;

  • receive your orders, process them, and ship the products to you;

  • handle any complaints you may have;

  • create, keep, maintain and analyze a clientele database;

  • have commercial communication through newsletters, SMS, or other multimedia (VIBER) regarding our Company news, products, offers, and promotions;

  • understand and analyze the results of our ads and promotional activities;

  • handle your requests, such as withdrawal, product replacement etc.;

  • enforce your rights regarding your personal data;

  • carry out market research, statistical analyzes, and marketing strategies, as well as manage marketing campaigns; inform you about potential opportunities to participate in marketing or promotional initiatives;

  • detect, prevent and deal with fraud or other illegal activities;

  • protect our or any third parties' rights and assets.

 

Other purposes: we may use your data in other ways. In such a case, we shall promptly notify you when collecting the data, while we shall make sure we have your consent, where required, before processing.

To fulfil these objectives, we shall collect and process only the data that are compatible with the purpose of processing.

To whom are your personal data disclosed and/or transferred?

The personal data collected may be disclosed to third parties. More specifically:

  • To any competent supervisory, public or judicial authority, where the applicable legal framework or a court decision so requires.

  • To other cooperating third parties, entrusted with processing on our behalf and committed to providing an equivalent level of data protection, such as law firms, business consulting firms, accountants, advertising companies, IT product suppliers and/or service providers and/or support service providers of all kinds of computer-based information systems or electronic systems and networks, courier service companies, etc.

We shall not disclose your personal data to third parties outside the European Union in countries that do not offer an adequate level of data protection. However, in the event that such data transfer is required, we shall take take all possible measures to safeguard your data.

Legal basis for the processing of your personal data

Processing of your data has the following four legal bases:

  • Execution of a contract: when data processing is essential in order to fulfil our obligations pursuant to a contract.

  • Legal Obligation: when processing is necessary so that we can comply with obligations established by the law, such as maintaining financial data of transactions for tax purposes or providing information to a public body or law enforcement authority.

  • Legitimate interest: we may process your data when we have a legitimate interest in carrying out a lawful activity in order to ensure the continuity of such activity, provided that it does not override your interests.

  • Your consent: we may occasionally ask for specific authorization in order to process some of your personal data. Processing of your data shall be carried out only after being given your explicit and informed consent. You may withdraw your consent at any time, with no retroactive effect, by contacting us at pocoapocoath@gmail.com

 

Your rights

Pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation [GDPR]), your rights are the following:

  • Right of access to personal data being processed.

  • Right to rectification of inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”) of your personal data.

  • Right to limitation of data processing.

  • Right to data portability to you or to third parties. You shall have the right to receive the personal data concerning you, in a structured, commonly used and machine-readable format, or request that it be forwarded, under the conditions authorized by the law, to another data controller, as long as this shall not adversely affect the rights and freedoms of others (only for the automated processing of information that you consented to provide or for the execution of the contract between us).

  • Right to object, at any time, to processing of your personal data. We may not satisfy this right of yours if the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

  • Right to lodge a complaint before the Data Protection Authority (www.dpa.gr), if you consider that your rights have been violated in any way (Right to lodge a complaint with a supervisory authority). Postal Address: 1-3 Kifissias Avenue. P.C. 115 23, Athens, Call centre: +30 210 6475600, e-mail: contact@dpa.gr

For further information, as well as the exercise of the above rights, please contact us at pocoapocoath@gmail.com. Normally, your request shall be granted within one month of receipt. Information, notifications, and all actions taken under Articles 15 to 22 and 34 of the GDPR shall be free of charge.

 

Personal Data Security & Retention

Your personal data shall be retained only for the time required for the purposes of processing, i.e. for the duration of our contract, your consent, our legal obligations (such as compliance for tax purposes) and our legal interest in each case.

The procedure of personal data processing shall be carried out in a way that ensures its confidentiality. Appropriate technical and organizational measures shall be applied to ensure the appropriate level of security of your data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access or any unauthorised form of processing.

The data provided shall be protected by appropriate information security techniques to ensure both their secure transmission via the Internet and their secure storage in Information Systems. For your safe navigation in our online store (e-shop), as well as for the security of your transactions, the Company shall take all appropriate measures by adopting modern, high-quality security standards according to market trends, such as the high-level encryption technology SSL (Secure Socket Layer), enabled during the input of sensitive personal data, offering 256-bit encrypted communication.

All third parties who may receive your personal data shall be required to have all the appropriate technical and operational security measures in place to protect your personal data, in accordance with Greek and EU legislation on data protection.

Special Data Categories

You are kindly requested not to disclose your banking details, or any sensitive personal data via e-mail. In no way shall the processing of such data serve the purposes of processing, as set out above.

Links

Our website contains links to other websites. This privacy statement on the protection of personal data shall not apply with regard to the access of users to other websites.
Please refer to the privacy policies of these websites for more information on how they handle your data.

Policy update

This policy was last updated on November 4, 2020.

  • We want to inform you that this policy may change occasionally. In such cases, you shall be informed through push notifications on our site.

  • If there are any substantial changes to your data processing, you shall receive prior notice or –where required- you shall be asked for your consent before the new policy is implemented.

Contact

For any queries or comments regarding this Policy, as well as the practices we follow, please feel free to contact us at pocoapocoath@gmail.com

COOKIES

Cookies

 

Why do we use cookies?

We use cookies to customize content and ads, provide social media features and analyze our website traffic. In addition, we share information about how you use our site with social media, advertising and analytics partners, who may be able to combine it with any other details provided or collected when you access content hosted on their site. Cookies are small text files used by websites to make the user experience more effective on a site they have already visited, provided that the device and the browser used are the same each time. If so, cookies shall remember your preferences, know how you use the site, and customize the content to be more relevant to your personal interests and needs. Cookies help us provide, protect and improve our Products and/or Services.

Cookies management

 

You can disable, reject or restrict cookies at any time by adjusting your browser settings. For further information about Cookies, please visit www.aboutcookies.org.
Please be informed that this policy may change from time to time. The changes can be viewed here. Prior to any modification hereof, you shall be notified so as to be able to review the revised policy before choosing to continue using our services and products.

Cookies we use:

Strictly necessary cookies

These cookies are essential for our site to function properly and for you to browse the website and use its features, such as accessing secure areas of the site.

The data stored by these cookies never shows personal details from which your individual identity can be established. The website cannot function properly without these cookies. They are stored on your computer only during your stay on the site or for the maximum duration of a period of operation.

For example: when you open the car configuration application, strictly necessary cookies are used so that the appropriate version, with the bandwidth associated with the data volume corresponding to your Internet connection, will appear. Another example of how these cookies work is that when you switch websites, these cookies ensure the functionality of an http to https transition and therefore compliance with increased security standards for data transmission. Finally, such a cookie saves your choice regarding the use of cookies on our site.

Your consent is not required for the use of strictly necessary cookies.

Cookies on this site that require your consent

Cookies that are not strictly necessary for the use of the website but require your consent to be applied. Without these cookies, features that allow easy browsing of our site, e.g. pre-filled forms, shall no longer be available. Your settings, such as language preferences, shall not be saved and therefore need to be reset each time you change web pages.

Wild Souls has embedded third-party content into this site. In principle, these third-party providers can set cookies on your device and gather information while you visit our site. More information on the cookies used by third parties is to be found on the websites of the third-party providers.

Should you decide not to consent to the use of such cookies or such consent be withdrawn, you can only use the site features that do not require the use of such cookies. In addition, you shall not be able to access areas of our site that offer the technical capability of integrating third-party content and therefore installing third-party cookies; in such a case, you shall be notified accordingly. However, should you wish to use this content of the website, you shall be able to do so only by consenting to the use of cookies, including potential third-party cookies, by activating the consent option available on the website.

Statistic cookies (web analytics)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Performance cookies

Performance cookies collect information about how to use a website and provide you with the best experience possible.

For example, Cookies help us route traffic between servers and understand how quickly our services load for different people. Cookies also help us know which pages the visitor goes to most frequently, and whether the user has any issues or error messages from web pages. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions and, hence, deliver an optimal user experience.

Cookies related to site features and services

These cookies (also known as “functionality cookies”) allow a website to remember choices you have made in the past, such as user name or region so as to provide enhanced and customized features.

For example, Cookies help us store preferences, know when you’ve seen or interacted with our product content and/or services and provide you with customised content and experiences.

We also use cookies to help provide you with content relevant to your locale.

For example, We store information in a cookie placed on your browser or device so that you see the site in your preferred language.

Cookies for marketing purposes (targeting or advertising cookies)

These cookies track visitors’ online activity to help us deliver adverts that are more appealing to each user and more relevant to their interests, therefore more valuable to third-party publishers and advertisers.

For example, Cookies allow us to help deliver ads to people who have previously visited our website, purchased our products or used our apps and recommend products and services based on that activity. We also use cookies to measure the effectiveness of ad campaigns regarding our products and/or services.

For example, We use cookies to count the number of times an ad is shown and calculate the cost of those ads. In addition, we use cookies to count how often users view or click on ads.
Cookies help us show ads and measure their effectiveness across different browsers and devices used by the same person.

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